For cancellations made twelve (12) or more business days prior to the start of a course, the student can request to either....
- Be rescheduled into another course, or
- Receive a full refund from Sun Microsystems.
For cancellations made within twelve (12) business days prior to the start of the course, payment is non-refundable.
For no-shows, payment is non-refundable
"No Shows" is defined as the student does not show up on the date the course starts, and there was no prior communication from the student to cancel or reschedule the course.