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The Sun Systems Fault Analysis Workshop teaches system administrators and field engineers how to analyze faults, perform diagnostics analysis, and use Suns Predictive Self-Healing technology and DTrace toolkit for the SPARC-based and x86-based Solaris computing environments. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating System (Solaris OS). The course provides instruction in the use of a fault analysis method, platform-based diagnostic tools, and the fault isolation capabilities of the Service Management Facility and Fault Management Architecture as well as providing hands-on fault isolation practice in the workshops.
Languages
English
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Who Can Benefit
Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.
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Prerequisites
To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.
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Skills Gained
Upon completion of this course, you should be able to:
- Outline the fundamentals of fault analysis and diagnosis
- Execute OBP diagnostics and POST
- Diagnose the system using online tools
- Interpret the source of system crash dumps
- Analyze system degradation using the FMA and SMF facilities
- Select analysis tools from the DTrace Toolkit
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Related Courses
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Course Content
Module 1 - Introducing the Fault Analysis and Diagnosis Methodology
- Describe the fault analysis methodology
- Introduce the fault diagnosis methodology
- Identify the basic layers in Sun systems
- Identify the error types that occur in Sun systems
Module 2 - Performing Solaris OS Diagnostics
- Use the device management commands
- Use the disk and file system management commands
- Use the software package management commands
- Use the file-checking commands
- Use the CPU and memory management commands
- Use the network management commands
- Use the general-purpose commands
- Use the program execution management commands
Module 3 - Introducing OBP Components, Features, and Diagnostics
- Introduce OBP components
- Introduce Non-Volatile RAM
- Display system information using OBP commands
- Modify OBP variables
- Run OBP diagnostics
Module 4 - Enabling and Monitoring POST Diagnostics
- Introduce POST concepts
- Manipulate the OBP Device Tree
- View extended diagnostics during POST
Module 5 - The Boot Sequence
- Compare phases of the Boot process
- Isolate boot process errors
Module 6 - Predictive Self-Healing
- Describe contract file system
- Describe the benefits of Predictive Self-Healing
- Describe the Fault Management Architecture
- Interpret recommended system maintenance actions using FMA message ID(s)
- Describe the Service Management Facility (SMF)
- Write a service manifest
- Manage services using SMF
- Diagnose problems using SMF
Module 7 - Introducing Types of System Failures
- Introduce system crashes and core files
- Generate a system crash dump
- Interpret watchdog resets
Module 8 - Analyzing Core Dumps Using the mdb Utility
- Introduce the mdb utility
- Analyze the source of a crash dump
Module 9 - Working With the DTrace Toolkit
- Introduce the Solaris Dynamic Tracing (DTrace) facility
- Interpret DTrace Command-Lines
- Select the correct DTrace tools for given monitoring requirements
- Write D Scripts
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