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Respond to a Changing Landscape

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Service-Oriented Architecture (SOA)


Sun's integrated software suite helps to enable a service-oriented architecture (SOA) and composite applications – for better information visibility, improved business agility and smarter business decisions.

Take the SOA Online Tour


SOA Online Tour

Sun's comprehensive business integration offering can help you to improve business agility.

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Benefits – at a glance

Sun can help you to evolve to an SOA, to:

Gain better visibility of information, across your organisation.

Respond to business needs and market opportunities.

Optimise your business processes.

What is Single Customer View?


SOA Single Customer view

Learn more about achieving a Single Customer View with Sun Java CAPS.


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Benefits – at a glance

Achieving a Single Customer View with Sun Java CAPS can help you to:

Create a single customer experience – integrating multiple data sources.

Enable existing applications to share information and data.

Provide a single point of entry for online customer self-service.

Before & After SOA


Before SOA

Siloed, non-integrated
Closed
Monolithic
Brittle, vulnerable
Before:

In traditional IT architectures, business process activities, applications and data are often locked in independent, incompatible "silos" that are expensive to maintain and leave users having to navigate separate networks, applications and databases to perform specific business tasks.

After SOA

Shared Services
Collaborative
Interoperable
Integrated
After:

With a Services-Oriented Architecture (SOA), users no longer have to login to multiple systems, search for relevant data and integrate the results manually. The data for business process activities is delivered as an integrated service, in a single application, on a single screen, with a single login.

Find Out More:
View Before and After Diagram (English)

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Achieving a Single Customer View
Listen to Rob Beauchamp, Sun's Senior Director of Product Management, discuss the challenges, benefits, and Sun's solution for achieving a single customer view with a service-oriented architecture.
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Inside SOA Podcast

Related Resources:
Get Started With Java CAPS
Java CAPS for Developers
Sun Identity Management
Developer Resources
Sun Software
Sun Security
Download:
Single Customer View Datasheet
Single Customer View White Paper
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